Privacy Policy

We are committed to protecting your privacy in compliance with applicable laws, including Texas consumer protection regulations. Note that as of 2026, hemp-derived products (typically under 0.3% Delta-9 THC) are regulated under federal and state guidelines, but we do not collect or process sensitive health data beyond what's necessary for age verification and transactions.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

• Name, email address, phone number, shipping/billing address when placing orders, creating an account, or contacting us.
• Payment information (handled securely by third-party processors; we do not store full card details).
• Date of birth or age verification details (required for compliance with age restrictions—must be 21+ for purchases).
• Government-issued ID information (e.g., driver's license number, expiration) for in-person age verification where required by law or policy.
• Any messages, inquiries, or feedback you submit.

Automatically Collected Information

• Device and browser details (IP address, browser type, operating system).
• Usage data (pages visited, time spent, referring site).
• Cookies and similar technologies for site functionality, analytics, and preferences (see our Cookie Policy section below).

In-Store Information

• Security camera footage in and around our retail location for safety and loss prevention.
• Purchase history and transaction details.

We do not intentionally collect sensitive personal information (e.g., health data, precise geolocation beyond IP-derived area, or biometric data) unless directly provided for a specific purpose and required for compliance.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders, including shipping and payment.
• Verify age and eligibility to purchase restricted products.
• Provide customer service, respond to inquiries, and handle refunds/exchanges per our Refund Policy.
• Improve our Site, products, and services (e.g., analytics on usage patterns).
• Send transactional emails (order confirmations, shipping updates).
• Comply with legal obligations, prevent fraud, enforce our policies, or respond to subpoenas/law enforcement requests.
• With your consent, send promotional offers or newsletters (you can opt out anytime).

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/UPS, email services, website hosting/analytics tools like Google Analytics).
• Legal authorities if required by law, court order, or to protect our rights/safety.
• In the event of a business transfer (e.g., merger, acquisition), your information may transfer to the new entity.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools for essential functions (e.g., cart persistence), performance (analytics), and marketing. You can manage preferences via your browser settings or our cookie banner (if implemented). Third-party tools (e.g., Google Analytics) may collect data; see their policies for details.

6. Your Rights and Choices

Depending on applicable laws:

• Access, correct, or delete your personal information by contacting us.
• Opt out of marketing emails (unsubscribe link in emails or contact us).
• Limit certain automated tracking (browser Do Not Track signals may not be fully honored).

For Texas residents, we aim to handle requests reasonably in line with applicable Texas privacy regulations.

7. Retention

We retain information as long as needed for the purposes described (e.g., transaction records for accounting/tax, typically 7 years) or as required by law, then securely delete or anonymize it.

8. Third-Party Links

Our Site may link to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices—review their policies.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated "Last Updated" date. Continued use after changes constitutes acceptance.